Please allow 2 – 5 business days depending on your location.

All international shipping is calculated in Australian dollars and does not include import duty which will be county-specific and based on delivery address. Please check your country’s customs rates before purchasing.

* Shipments are subject to product availability however we will always do our best to accommodate you.

RETURN & EXCHANGE POLICY

 Our products are fragile in nature and some are made to order, refunds / exchanges are not accepted unless the product arrives damaged or defective. We encourage our customers to consider their order carefully before purchasing.

Please contact studio@steviemichaels.com.au if you have any further questions.

Damaged goods return

If your purchase has been damaged during transit, please contact studio@steviemichaels.com.au within 7 days with the following details: 

• Proof of Purchase OR Original Order Reference Number

• Date of Purchase

• Items damaged 

• Include images of the damaged box and damaged item.

Please note:

Stevie Michaels reserves the right to deny a return if it does not meet our returns policy.  Stevie Michaels cannot be held liable for return parcels that are lost. In turn, we recommend returning the parcel using a registered postal service.  

Where a credit is elected, we will communicate via email to confirm once this has been processed.